GuideStone Contact Information
You can contact us in any of the following ways.
Telephone
Calling our toll-free number at
1–888-98-GUIDE (1-888-984-8433) gives you access to the following services:
- A Customer Relations specialist, Monday through Friday, between the hours of 7 a.m. and 6 p.m. CST.
- A translator for non-English speakers, Monday through Friday, between the hours of 7 a.m. and 6 p.m. CST.
- Our Voice Information Processing (VIP) Service — the 24-hour interactive telephone service.
Callback
You may request a call from a Customer Relations specialist. Specialists are available between the hours of 7 a.m. and 6 p.m. CST.
Chat
You can initiate an Internet chat with a Customer Relations specialist Monday through Friday between the hours of 7 a.m. and 6 p.m. CST.
Email
You can email Customer Relations and ask about our products and services or request specific information about your account.
Mail
If you are providing a financial gift to our ministry, please make checks payable to GuideStone Financial Resources, designated for the Mission:Dignity ministry. To ensure prompt handling of your request, please include "Mission:Dignity" on the envelope.
GuideStone Financial Resources
Mission:Dignity
2401 Cedar Springs Road
Dallas, TX 75201-1498 (Map)
GuideStone Funds
For information about Traditional or Roth IRAs or Personal Investment Accounts, go to the GuideStone Funds site.